Pick a role. Solve one realistic problem.

Investigates data, finds errors, calculates defensible results and communicates what changed.

• 1The Missing DelaysA dashboard says zero delayed revenue. The service team says that's wrong.5 min
• 2Duplicate RevenueThe revenue dashboard says $3,300. The invoice team says that is too high.5 min
• 3The Broken FunnelMarketing says activation is 8%. Product says 40%. Both pull the same data.5 min
• 4The Refund SpikeRefunds jumped this week. Customers may have nothing to do with it.5 min
• 5Cohort DriftRetention looks different on two dashboards. The customers did not change.5 min

Defines metrics, reconciles dashboards and turns business questions into reliable reporting.

• 1One Renewal RateTwo dashboards, two renewal rates, one quarter. Leadership wants one number.5 min
• 2The Filtered ForecastThe executive forecast dropped overnight. No region actually changed.5 min
• 3Choose the North StarThree teams, three favorite metrics, one company. Pick the number that matters.5 min
• 4Currency ConfusionThe regional dashboard adds dollars, euros and pounds like they are the same thing.5 min
• 5Fiscal CutoffTwo monthly dashboards, two different Junes. The transactions are identical.5 min

Understands customer requirements, evaluates product fit and proposes honest technical solutions.

• 1Promise or Product FitSales wants an answer before tomorrow's demo. The product has one real gap.5 min
• 2SSO Is Not ProvisioningThe customer wants SSO to do a job SSO does not do.5 min
• 3The Rate LimitThe customer wants 100,000 records now. The API has other plans.5 min
• 4The Security ReviewOne line in a security questionnaire could sink the deal or your credibility.5 min
• 5Data ResidencyEverything runs in the EU except one thing.5 min

Maps requirements, configures workflows, protects data integrity and plans successful launches.

• 1Launch Day ImportThe customer's data doesn't match the system, and the launch date won't move.5 min
• 2Duplicate AccountsThe migration created two of everything it should not have.5 min
• 3Approval RulesTwo departments, one threshold, zero agreement.5 min
• 4Migration CutoverThe customer wants to launch Friday with no way back.5 min
• 5The Scope Trade-offThe date will not move. The scope has to.5 min

Diagnoses technical issues, prioritizes incidents and communicates safe resolutions.

• 1The Green Status PageCustomers can't log in. The status page says everything is fine.5 min
• 2The API TimeoutRequests are timing out, and the slow part is not yours.5 min
• 3The Permission FailureThree users lost their reports overnight, and one change explains it.5 min
• 4Duplicate WebhooksThe same order keeps arriving, and nobody is checking the event id.5 min
• 5One Customer or EveryoneOne customer is down, every dashboard is green, and both are telling the truth.5 min

Analyzes processes, requirements and system rules to improve how an organization operates.

• 1The Executive QueueRoutine $80 purchases are landing on the CFO's desk. The system isn't broken.5 min
• 2Invoice RoutingFive invoices failed because a vendor cannot spell its own name the same way twice.5 min
• 3Access ProvisioningTwo people left the company and their logins did not.5 min
• 4The CRM HandoffForty leads went in, twelve came out, and nobody noticed the gap.5 min
• 5The Change RequestThe stakeholder wants a shortcut that runs straight through a financial control.5 min