Solutions and Delivery

Solutions Engineer

Understands customer requirements, evaluates product fit and proposes honest technical solutions.

What the role does

Solutions engineers bridge sales and engineering: they run technical discovery, separate what a customer needs from what they've assumed, design integrations within real product limits, and tell the truth about gaps before the contract is signed.

Why it is hard to evaluate

Anyone can demo a happy path. The differentiator is what happens when the customer's environment doesn't fit: whether the SE finds the real requirement behind the request and designs something that works, or promises something that doesn't exist.

Skills measured

Technical discoveryProduct understandingSolution designHonesty about limitationsTrade-off reasoningCustomer communication

Example evidence

After a candidate submits, you see the objective answers, the reasoning they wrote, the questions they asked the stakeholder and how it all maps to the skills above. Every statement in the report cites a specific action or answer.

See a full evidence report