Applied Technical Roles
The roles between the systems and the business.
People in these roles use data, software and judgment to solve real problems. Each role has five curated five-minute simulations you can try right now.
Data and Analytics
Roles that turn messy operational data into numbers a business can act on.
Data Analyst
5 simulationsInvestigates data, finds errors, calculates defensible results and communicates what changed.
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Business Intelligence Analyst
5 simulationsDefines metrics, reconciles dashboards and turns business questions into reliable reporting.
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Solutions and Delivery
Roles that sit between a product and a customer's real environment and make the two work together.
Solutions Engineer
5 simulationsUnderstands customer requirements, evaluates product fit and proposes honest technical solutions.
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Implementation Consultant
5 simulationsMaps requirements, configures workflows, protects data integrity and plans successful launches.
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Technical Operations
Roles that keep business systems running: triaging incidents, untangling process rules and protecting data integrity.
Technical Support Engineer
5 simulationsDiagnoses technical issues, prioritizes incidents and communicates safe resolutions.
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Business Systems Analyst
5 simulationsAnalyzes processes, requirements and system rules to improve how an organization operates.
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